Viewing github.com/django/django-stable-4.1.x/docs/faq/help.txt

How do I do X? Why doesn't Y work? Where can I go to get help?

==============================================================

First, please check if your question is answered on the :doc:`FAQ

</faq/index>`. Also, search for answers using your favorite search engine, and

.. _`the forum`: https://forum.djangoproject.com/

If you can't find an answer, please take a few minutes to formulate your

question well. Explaining the problems you are facing clearly will help others

help you. See the StackOverflow guide on `asking good questions`_.

.. _`asking good questions`: https://stackoverflow.com/help/how-to-ask

Then, please post it in one of the following channels:

* The Django Forum section `"Using Django"`_. This is for web-based

* The |django-users| mailing list. This is for email-based discussions.

* The `#django IRC channel`_ on the Libera.Chat IRC network. This is for

  chat-based discussions. If you're new to IRC, see the `Libera.Chat

  documentation`_ for different ways to connect.

.. _`"Using Django"`: https://forum.djangoproject.com/c/users/6

.. _#django IRC channel: https://web.libera.chat/#django

.. _Libera.Chat documentation: https://libera.chat/guides/connect

In all these channels please abide by the `Django Code of Conduct`_. In

summary, being friendly and patient, considerate, respectful, and careful in

.. _Django Code of Conduct: https://www.djangoproject.com/conduct/

.. _message-does-not-appear-on-django-users:

Why hasn't my message appeared on *django-users*?

=================================================

|django-users| has a lot of subscribers. This is good for the community, as

it means many people are available to contribute answers to questions.

Unfortunately, it also means that |django-users| is an attractive target for

In order to combat the spam problem, when you join the |django-users| mailing

list, we manually moderate the first message you send to the list. This means

that spammers get caught, but it also means that your first question to the

list might take a little longer to get answered. We apologize for any

inconvenience that this policy may cause.

Nobody answered my question! What should I do?

==============================================

Try making your question more specific, or provide a better example of your

As with most open-source projects, the folks on these channels are volunteers.

If nobody has answered your question, it may be because nobody knows the

answer, it may be because nobody can understand the question, or it may be that

You can also try asking on a different channel. But please don't post your

question in all three channels in quick succession.

You might notice we have a second mailing list, called |django-developers|.

This list is for discussion of the development of Django itself. Please don't

email support questions to this mailing list. Asking a tech support question

there is considered impolite, and you will likely be directed to ask on

I think I've found a bug! What should I do?

===========================================

Detailed instructions on how to handle a potential bug can be found in our

:ref:`Guide to contributing to Django <reporting-bugs>`.

I think I've found a security problem! What should I do?

========================================================

If you think you've found a security problem with Django, please send a message

to [email protected]. This is a private list only open to long-time,

highly trusted Django developers, and its archives are not publicly readable.

Due to the sensitive nature of security issues, we ask that if you think you

have found a security problem, *please* don't post a message on the forum, IRC,

or one of the public mailing lists. Django has a

:ref:`policy for handling security issues <reporting-security-issues>`;

while a defect is outstanding, we would like to minimize any damage that

could be inflicted through public knowledge of that defect.